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We Provide
Professional Appliance
Repair You Can Count On

We service all sorts of appliances in Lethbridge and across Southern Alberta

About us

We Provide Cost Effective Solution For You

At High Level Appliance we have more than 20 years of experience in the appliance industry. Repairing most major brands of residential and commercial appliances. We can source parts for most brands and get your machine back up and running as quickly as possible

phone number403-327-6070

Appliances Brands

The appliances brands that we service.

Licenced

Red seal certified and insured

Our technicians are Red Seal certified and insured. What does that mean? It means that we have the necessary protection that you, as a consumer, need for peace of mind. Being certified and insured means you are protected. While we never anticipate anything going wrong, we like to provide you with reassurance that you are indeed working with professionals.

Frequently Asked Questions

Yes, we need someone over the age of 18 to be present at the home.

Payment is due on receipt of service.

Ensure that machines are accessible. For example, if a washer and dryer are stacked they will need to be unstacked in order to allow for proper diagnosis of the issue.

We accept all major credit cards, debit, cash, Apple Pay & Google Pay.

Yes, we do service some commercial appliances. Please contact the office for further information.

We require a minimum of 24hrs notice of a cancellation. If a cancellation occurs within 24hrs there will be fees incurred.

Yes! We warranty our service calls and most parts for 90 days as is the industry standard.

You can unplug it, but make sure it is plugged in and turned on at least 24 hrs prior to your service call or it may interfere with the ability to diagnose the issue.

Typically you can use the 50% rule to determine this. If the cost of repair is going to be over 50% of the replacement cost, it may be a good idea to look into replacements. Mind you there are exceptions to every rule.

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 Melanie DeCillia 
 
 
 
 
 
 Melanie DeCillia 
 
 
I had Brian fixed my washing machine. He was friendly,  efficient and clean! Thank YOU
 
 
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 Kasey Wolfe 
 
 
 
 
 
 Kasey Wolfe 
 
 
Came and gave my washer the once over, everything was fine and as it should be. He did explain the workings of the machine so I could understand. Very positive interactions. Highly recommend this company.
 
 
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 Sam Yam 
 
 
 
 
 
 Sam Yam 
 
 
Updated to 5 stars. See bottom for revised review.

We had High Level come out to look at our refrigerator which was running warm and the tech spent about 15-20 minutes in our home. Recommended Pete's Appliance repair or a full replacement on the fridge. Tech recommended that the evaporator, filter, and compressor needs replacing. He said, "Machine appears to have a system problem. Possibly a leak in the system. Cost of repair will be close to replacement cost of machine."

We got a second technician to look at it and found the leak, repaired it, and refilled coolant. The technician found no issues with the evaporator, coolant, or filter which was all recommended to be replaced.

I understand technicians can err, I get it, but I don't believe the work was done properly to do a correct diagnosis.

We use High Level Appliance for all of our go-to repairs in our home and our residential properties and they've done good work by and large. I do feel they fell short here.

.......
Update: an honest review needs an honest update.  The fridge crapped out as predicted by the HL technician. He was right. The other technician did a band aid repair and only lasted about 9 months until the fridge crapped out again.

I still use HL for repair and would recommend them to anyone.
 
 
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 Kathy Walker 
 
 
 
 
 
 Kathy Walker 
 
 
Always have had a wonderful experience using high-level repair.
 
 
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 Joshua Kriese 
 
 
 
 
 
 Joshua Kriese 
 
 
If I had a dollar for every appliance in my house that has tried to quit on us, I’d probably be able to afford replacing them instead of fixing them.

This is the second time we’ve had High Level Appliance Repair out, and Brian has been an absolute legend both times. Last year he brought our LG dishwasher back from the dead, and this year he showed up to investigate what sounded like our brand-new dryer trying to launch itself into orbit. Turns out one of my kids (or maybe me… the jury is still out) left a rock in a pocket, and it got stuck in the door. Brian calmly reassured us that this happens all the time and that our dryer wasn’t about to explode.

As a family with five homeschooled kids, our house usually looks like organized chaos. Through all the noise, questions, and general pandemonium, Brian was patient, professional, and genuinely enjoyable to have around.

I own a plumbing company myself, so I know how rare it is to find technicians who are knowledgeable, honest, and fantastic with customers. Brian checks every box. If you need appliance repair in Lethbridge, I wouldn’t hesitate to recommend High Level Appliance Repair every chance I get. Hopefully I won’t need them again anytime soon… but let’s be honest, with five kids it’s probably only a matter of weeks.
 
 
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 Spencer Stanko 
 
 
 
 
 
 Spencer Stanko 
 
 
Cannot say enough good things about high level appliance repair. We talked to Brian about our issue with our fridge, as it was not cooling properly. I told him the basic set up of the fridge and Brian was able to help and suggest a couple things to try. before even coming out.

Can’t thank high land repair enough! Will be using in the future. Would highly recommend
 
 
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 Miranda Hlady 
 
 
 
 
 
 Miranda Hlady 
 
 
The best service ever! Thanks again! Worth waiting for quality work.
 
 
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 Bev Brezina 
 
 
 
 
 
 Bev Brezina 
 
 
Fast, excellent service!
 
 
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 Andrea Rude 
 
 
 
 
 
 Andrea Rude 
 
 
Absolutely amazing service! I was surprised on how quickly my stove was repaired. Brian was efficient and I am so glad to have my stove back.
 
 
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 Reviews